Terms & Conditions

Effective Date: March 30, 2026

Welcome to Gordons Black Car Service. By using our website or booking our transportation services, you agree to the following Terms and Conditions.

Services

Gordons Black Car Service provides private transportation, limousine services, airport transfers, shuttle services, and event transportation. All services are subject to availability and confirmation.

Booking & Reservations

  • Reservations must be made with accurate information.
  • We reserve the right to refuse service for incomplete or incorrect booking details.
  • Confirmation will be provided once the booking is accepted.

Payment Terms

  • Payment may be required in advance for certain services.
  • Accepted payment methods will be communicated during booking.
  • Additional charges may apply for waiting time, extra stops, tolls, parking, or route changes.

Cancellations & Refunds

  • Cancellations must be made within the timeframe communicated at booking.
  • Late cancellations may be subject to fees.
  • No-shows may be charged the full fare.
  • Refunds, if applicable, will be processed based on our cancellation policy.

Passenger Responsibilities

Passengers agree to:

  • Provide accurate pickup details
  • Follow safety instructions
  • Treat drivers and vehicles with respect
  • Avoid smoking, illegal substances, or unsafe behaviour

We reserve the right to terminate service if these rules are violated.

Delays

While we strive for punctual service, Gordons Black Car Service is not responsible for delays caused by:

  • Traffic conditions
  • Weather conditions
  • Road closures
  • Events beyond our control

Liability

  • We are not responsible for lost or damaged personal belongings.
  • Liability is limited to the cost of the booked service.
  • We are not liable for indirect or consequential damages.

Vehicle Substitution

We reserve the right to substitute vehicles of a similar type and capacity if necessary.

Privacy

Use of our services is also governed by our Privacy Policy.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page.

Contact Information

Gordons Black Car Service
Address: 8 Revolutionary Rd, Suite 206, Ossining, NY, 10562
Phone: (914) 424-7959
Email: gordonsblackcar@gmail.com

By using our services, you acknowledge that you have read and agree to these Terms & Conditions.